Supporting and Understanding Your Business

At DHL, we offer solutions to fit the needs of small and medium sized customers and, with our reputation for excellence in customer service, you can always trust we'll be the perfect partner for your business.

Why are DHL and Small Businesses Such a Perfect Match?

We support small business growth by making it easy to do business with us.

Whether one of your machines urgently needs a spare part or a customer is expecting one of your products, DHL helps you choose the right service, takes care of customs handling and offers full visibility on the status of your shipments at all times.

What Makes DHL a Reliable Partner?

DHL invented the air express business in 1969 and today has an extensive network across the world. This means we have the experience to deliver excellence for your business every day. And we have the facts to prove it!

Shipments: Approximately 450 million (TDI: approximately 141 million)
Network: More than 220 countries and territories served; more than 500 airports served globally
Customers: Approximately 2.6 million
Vehicles: Approximately 29,500
Service Points: 34,000
Global QCC: Global Quality Control Centers are located in Bonn (Germany), Leipzig (Germany), Cincinnati (US) and Singapore (Singapore).
Real Time Shipment Management: DHL Quality Control Centers have the capability to monitor in real time, from pick up to final delivery. It enables DHL to identify any breakdown in its shipment process chain and allows DHL to activate agreed contingency plans to prevent service incidents.

Updated as of July 2012