Skip to content
Skip to service links: contact, tools, help, the group
Skip to search
Skip to main navigation
Skip to sub navigation
Skip to Footer with links to masthead, print, email a friend and disclaimer
 

Private persons-required invoice information

Required invoice information for shipments made by private persons: Taxpayer code/ EORI number

For shipments made by private persons exceeding the value of €150, the sender’s Taxpayer code has to be shown on the invoice (in case of non EU citizens – the EORI number*).
For shipments sent to any of the countries listed below or accompanied by commercial invoice**, the sender’s EORI number is always required on the invoice (sender’s Taxpayer code if residing in EU, regardless of the value or purpose of the shipment – i.e. also required for gifts):
Afghanistan
Algeria
Myanmar
Colombia
DR Congo
Egypt
Eritrea
Ethiopia
Indonesia
Iran (Islamic Republic of)
Iraq
Israel
Ivory Coast
Kenya
Lebanon
Liberia
Libya
Malaysia
Mali
Mauritania
Morocco
North Korea (Democratic People's Republic of)
Pakistan
Russia
Saudi Arabia
Somalia
Sudan
Syria
Taiwan
UAE
Yemen
Zimbabwe
South Sudan
Central African Republic
Non EU citizens can obtain the EORI code by filling in the specific Application Form for the assignment of an EORI numberExternal Link / New Window and submitting a request to any local office of the Customs Agency. In the extraordinary circumstance that they are unable to visit a Customs Agency office, as an exception and exclusively at a DHL Service Point, DHL can request the EORI code on their behalf, based on the following documents: Application Form EORIExternal Link / New Window, Authorization to DHL Express for the assignment of an EORI numberExternal Link / New Window and a copy of the passport page reporting the personal data.
*The E.O.R.I. number (Economic Operator Registration and Identification) is assigned by a customs authority in a member state to economic operators (businesses) or persons carrying out customs activities in the European Union. It is an alphanumeric code, unique throughout the European Community, which starts with the ISO code of the member state that assigns it (IT for Italy).
** There are countries where only the commercial invoice is accepted for customs clearance, regardless of the value of the goods/ of the shipment purpose – check with Customer Service if the country of destination accepts the pro-forma invoice.