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Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

For other type of questions please fill in contact form below in this page or, if available, start a chat session with one of our Customer Service agents by clicking on relevant picture.

Alternatively, contact us by telephone on: 199.199.345

* Maximum cost for calls from fixed-line is 14.49 cents / minute including VAT. For calls from mobile networks, maximum cost is 48.8 cents per minute, with a fee of 15.75 cents.
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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.

DHL Express Head Office

Viale Milanofiori
Palazzo U/3 Strada 5
20089 Rozzano (Mi)
Phone: 199.199.345
Fax : 02 82.45.81.07

With DHL Express you can ship your Christmas gifts all over the world reaching the farthest destination.

If you want to know exactly the shipping customs restrictions you can easily have a look at our website DHL WELCOMEPACKExternal Link / New Window.

In the section REGALI DI NATALEExternal Link / New Window you can select the destination country and check if your products are accepted. You will also have any information needed regarding the shipment documents. Furthermore, a dedicated section will suggest you the best way to pack your gifts.
DHL Express Holiday hours 2014

DHL Express will be closed and all services will not be available on the following holidays: December 25th, 26th and 27th 2014 and January 1st 2015.

DHL Service points will be open until 1:00 p.m. on Wednesday 21th and Wednesday 31st December, only for deliveries. No pickup will be performed.

On Saturday 20th December all DHL Service points will be open, only for deliveries. On Saturday 3rd January 2015 all DHL Service points will be open, but no pickup and delivery operations will be available.
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest location.
DHL Express availability during Holiday season

Pickup requests for Time and Day Definite services - from December 9th to December 23rd included - must be made one hour earlier than usual at the Service Points which usually close the pickup after 2:30 p.m.

For Time Definite services, from December 9th to December 24th included, non-standard pickup and delivery services could also be unavailable. Please check with Customer Service for details.

DHL Express Customer Service will be closed on the following holidays: December 25th, 26th and 27th 2014 and January 1st 2015. On Saturday 20th, Wednesday 24th and Wednesday 31st December 2014 and Saturday 3rd January 2015, Customer Service will be available until 1:00 p.m.

For any further information please call our Customer Service at 199.199.345*

DHL Express wishes you Marry Christmas and Happy New Year.

* Maximum cost for calls from fixed-line is 14.49 € cents / minute including VAT. For calls from mobile networks, maximum cost is 48.8 € cents per minute, with a fee of 15.75 € cents.

 
 
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